Certificate in Conflict Management and Congregational Leadership at Conrad Grebel

The University of Waterloo’s Conflict Management Certificate Program, housed at Conrad Grebel University College, offers comprehensive training in mediation, negotiation, and leadership, blending theory with practice. Two streams are available: a general track for professional mediation skills and a specialized Certificate in Conflict Management and Congregational Leadership for clergy and church leaders. Workshops—delivered online and in person—cover foundational conflict theory, coaching, facilitation, and biblically informed approaches for peaceable congregations. This respected, ADR-approved program equips leaders to manage conflict constructively, reduce division, and strengthen organizational health.