Crossroads Resolution Group | Conflict Resources

Crossroads Resolution Group (CRG) serves churches and ministries navigating complex conflict by providing structured, biblically faithful processes for resolution and restoration. Their team includes Certified Christian Conciliators with experience in ministry and counseling.

CRG’s work is focused on helping churches deal with deeply rooted conflict. This includes relational breakdowns between staff or board members, unhealthy leadership dynamics, and patterns of communication that are no longer working. CRG is a fit for churches that feel like they have tried internal solutions but still find themselves stuck or divided. They offer structured help for churches that are willing to take an honest look at what is going wrong. Their process can support situations ranging from early leadership tension to larger congregational conflict that has already escalated.

What sets them apart is their focus on helping churches walk through the entire process of assessment, mediation, and leadership rebuilding, not just resolving a single issue and moving on.

What Crossroads Offers:

1. Church Assessments
   When a congregation is in turmoil, outside perspective can bring clarity. CRG’s assessment process gathers input through confidential surveys and structured interviews to identify patterns and underlying issues. Findings are presented to leaders with practical recommendations and an action plan for restoring health.

2. Pastoral Intensives
   These are immersive sessions for pastors and spouses. Intensives address relational, emotional, and spiritual health, helping leaders and their families navigate conflict and ministry challenges. They focus on heart-level issues, personal renewal, and leadership resilience.

3. Mediation and Arbitration
   CRG provides structured Christian conciliation for resolving disputes according to biblical principles. This includes mediation for reconciliation and, when necessary, arbitration for legally binding resolutions.

4. Leadership Coaching and Consulting
   Beyond crisis management, CRG equips leaders with conflict coaching skills, governance training, and strategies for healthy communication patterns. This investment helps churches prevent future breakdowns and build cultures of peace.

5. Free Downloadable Resources
   For pastors and teams not ready to engage a consultant, CRG offers practical guides, including Guiding People Through Conflict, a concise biblical roadmap for handling disputes, and templates for mediation agreements. These resources are helpful starting points for leaders seeking immediate, actionable steps.

Learn More:

Services for Churches and Church Leaders

Downloads and Resources