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Conflict Resolution Network

Conflict Resolution Network offers a wide range of free and low-cost materials to help people learn how to handle conflict better. Their tools are practical, easy to understand, and based on twelve key skills. Whether you’re just getting started or want deeper training, their resources are flexible and widely usable.

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Nurturing Church Staff Teams

Nurturing Church Staff Teams is a self-directed online course designed to help church staff teams grow in communication, collaboration, and conflict management. Offered through ChurchX and created by the Toronto United Church Council, this resource includes 18 videos and 6–12 hours of guided reflection for staff of all roles. It supports healthy team dynamics by encouraging feedback, understanding of personality and gifts, and intentional work on relational patterns.

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Peaceful Practices: A Guide to Healthy Communication in Conflict

Peaceful Practices is a free, downloadable curriculum from Mennonite Central Committee that helps adult groups practice healthy communication in the midst of conflict. The curriculum gives nine structured sessions that explore biblical and practical tools for dialogue, empathy, and transformation. The guide requires no special training for facilitators and includes both print and digital versions, available in English and Spanish.

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Church Conflict Management 101

Church Conflict Management 101 is an online course offered through Trinity Evangelical University and Seminary. Taught by Rev. Dr. Richard Blue, Jr., the course provides foundational training in church-based conflict resolution, emphasizing communication, leadership, reconciliation, and practical ministry application. With 14 lessons and 10 hours of content, it is designed for pastors, board members, ministry leaders, and seminary students seeking to build skills that foster peace and unity in diverse church settings.

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Crossroads Resolution Group | Conflict Resources

CRG’s work is focused on helping churches deal with deeply rooted conflict. This includes relational breakdowns between staff or board members, unhealthy leadership dynamics, and patterns of communication that are no longer working. CRG is a fit for churches that feel like they have tried internal solutions but still find themselves stuck or divided. They offer structured help for churches that are willing to take an honest look at what is going wrong. Their process can support situations ranging from early leadership tension to larger congregational conflict that has already escalated.

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Conflict Resolution Training | Peaceful Leaders Academy

Peaceful Leaders Academy (PLA) offers faith-sensitive conflict resolution training for churches. These online courses equip leaders with skills for communication, conflict coaching, volunteer management, and fostering unity, all framed by values of trust, safety, and inclusion. Programs are designed for pastors, lay leaders, and administrative staff seeking to strengthen leadership and community engagement. PLA also provides downloadable resources and the option to pursue leadership certification, creating a flexible, affordable solution for leaders navigating complex ministry dynamics.

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Certificate in Conflict Management and Congregational Leadership at Conrad Grebel

The University of Waterloo’s Conflict Management Certificate Program, housed at Conrad Grebel University College, offers comprehensive training in mediation, negotiation, and leadership, blending theory with practice. Two streams are available: a general track for professional mediation skills and a specialized Certificate in Conflict Management and Congregational Leadership for clergy and church leaders. Workshops—delivered online and in person—cover foundational conflict theory, coaching, facilitation, and biblically informed approaches for peaceable congregations. This respected, ADR-approved program equips leaders to manage conflict constructively, reduce division, and strengthen organizational health.

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